Ticket Policy


Ticket Terms and Conditions:

  • All sales are final. No refunds or exchanges.
  • Player field subject to change due to injury or other unforeseen circumstances.
  • Times and schedule subject to change.
  • Rain Policy: No refunds, exchanges, or rain checks. All sales are final. When you purchase a ticket you assume the risk of weather related cancellation or postponement. One completed match on stadium court will constitute a complete session.
  • The continual use of laptop computers or other handheld electronic devices within the confines (spectator area) of the Tournament match courts is prohibited. The exception to this provision is properly credentialed media, Tournament vendors and Tournament staff when used in the performance of their duties.
  • No ticket holder may continually collect, disseminate, transmit, publish or release from the grounds of the Tournament any match scores or related statistical data during match play (from the commencement of a match through its conclusion for any commercial or gambling purposes).
  • No smoking within the stadium, all match and practice courts, suites, restrooms, food and beverage areas or any temporary facilities.
  • Mobile phones must be turned off or silent.
  • Spectator movement on the lower level allowed only during changeovers.
  • Please respect your fellow ticket buyers and sit in your assigned seats. Seat assignment will be enforced.
  • No flash photography during matches (without approval from Tournament officials)
  • Please report any unruly and/or suspicious behavior or security issues to a Tournament management and/or security officials.
  • There will be a limit of one bag per person admitted into the Rock Creek Park Tennis Center.
  • All bags are subject to a complete and thorough search.
  • Prohibited items that are discovered during inspections must either be returned to their vehicle or discarded. The Rock Creek Park Tennis Center will not provide a storage area for these items.
  • Guests will not be permitted to bring backpacks (multi-compartment bags with multiple shoulders straps) into the Rock Creek Park Tennis Center.
  • There will be no bag storage on the grounds.
  • Speed lines for those fans without bags will be available at both gates.
  • Please be conscious of your bags at all times and do not leave them unattended. Any unattended bags will be removed.Tournament officials reserve the right to implement any other security measures deemed necessary (i.e. disruptive or abusive behavior, etc.)