Tournament Information

Questions And Answers

Where is the Citi Open?

The tournament will be held at the Rock Creek Park Tennis Center at 16th & Kennedy Streets, NW, in Washington, DC, a permanent stadium (capacity: 7,500) that is also the year-round home of the Washington Tennis & Education Foundation.
 
Physical Address (GPS)5220 16th Street NW, Washington, DC, 20011
Tournament Hotline: 202.721.9500

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Do my tickets grant me access to all matches outside of the Stadium?

Yes. Your tickets guarantee you a reserved seat in the stadium as well as access to all outer courts. Outer court seating is on a first come, first served basis. Your ticket includes all ATP and WTA matches.

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Where is the box office located?

The box office is located at the Main entrance on the North end of the site, closest to grass lot.

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Can I buy Box Seats for just one session?

If there are Box Seats still available that have not been sold as a package for the entire week, they will be available for purchase on a single-session basis starting August 1.  Single-session reserved tickets, single-session Box Seat tickets will be sold through Ticketmaster and at the on-site box office.

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Can you give me driving directions to the stadium?

From downtown DC: Take 16th Street, NW north for 4 miles. Rock Creek Park Tennis Center will be on your left.
 
From the Beltway: Take I-495 Exit 31/Georgia Avenue south toward Silver Spring. Stay in the right lane for approximately 1/4 mile; bear right onto 16th Street (Rt. 390). After 3 miles, Rock Creek Park Tennis Center will be on your right.

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What is considered the "shady" side of the stadium and are there any covered seats available?

During the afternoons and evenings, the West side is ‘considered’ the more shady side of the stadium, as those sitting on the West side will have the setting sun at their backs.
 
There are Box Seats located under an awning on the North side of the Stadium. Fans interested in weeklong "North Covered Box Seats" should call the Tournament Hotline at (202) 721-9500.

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Is the stadium handicap accessible?

Yes. There are four (4) handicap-seating areas located in the lower level of the stadium. There is also handicap parking available on-site with state-issued plates or permits, as well as wheelchair ramps and wheelchair accessible restrooms located around the stadium.

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Can I bring a cooler into the stadium?

Coolers, picnic baskets, water jugs, cans or glass bottles are not allowed in the stadium.

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Do children need tickets?

Children 2 and under do not need a ticket, if they do not occupy a seat (i.e. they must sit on your lap).

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What happens if it rains?

Rain Policy: No refunds, exchanges, or rain checks. All sales are final. When you purchase ticket, you assume the risk of weather-related cancellation or postponement. One completed match on Stadium Court will constitute a complete session.
 

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