Volunteers

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The success of the Citi Open is greatly influenced by the time and effort put forth from our tremendous volunteers. Without their commitment and dedication, this event would not be possible. Our 500+ volunteers are the pulse of this tournament and an extension of our full-time staff members. Every individual has a unique role in making this a great experience for our fans, players and guests. We would love for you to join our team and be a part of Washington’s Summer Tennis Tradition.

Volunteer registration and Ball Kid application are officially open for the 2020 Citi Open! 

Available Volunteer Committees: 

  • Airport Greeters: Airport Greeters are stationed at the the baggage claim areas at the airports. They help to monitor the arrival of tournament guests as well as greet and provide instructions for parties to meet tournament provided transportation. 

  • Ball Persons: Ball persons play a very integral part of the overall operation of each match. Their primary job is to retrieve balls when they are out of play. Additionally, they will tend to the needs of the player(s) during their match. 

  • Credentials: Create and distribute passes & badges to individuals entering tournament grounds. Tasks include taking photos for credential badges, input information to print, generate daily passes and check ID's.

  • Information: Manage information booth on-site to provide information and support to patrons'. Direct lost patrons on where to go for matches or other needs. Hand out information such as Order of Play sheets. 

  • Scorekeepers & Match Stats: Volunteers are required to score the match on a computer, operate the scoreboard for the match spectators and display sponsor logos on LED board by cycling graphics between changeovers, set breaks and at the end of the matches. They may also be asked to keep statistics while the match is being played on Stadium Court. 

  • Tournament Office: Provides main source of information for all tournament patrons. They answer questions or relay concerns to appropriate department and provide Tournament updates. Typically start providing support five days prior to event start. Answer calls from Tournament hotline as well as in-person questions.

  • Usher: Ushers are responsible for checking patrons' tickets, helping patrons locate their seats, restricting access based on patrons' ticket to specific area of the stands, controlling entrances and prohibiting entrance during play. 

  • Tournament Marshals: Volunteer security force that maintains security around the perimeter and inside the venue. Goal is to ensure players and patrons have a seamless and trouble-free experience on site. 

  • Volunteer Check-in & Support: Ensure all volunteers check-in for their shift and are comfortable with assigned tasks. Provide general support and concerns for volunteers. 

  • Will-Call (Tickets): Responsible for keeping all will-call tickets organized and distributed to appropriate patrons as well as assist with other ticket box off needs. 

 

BALL PERSONS APPLICATION << HERE >> 

NEW & RETURNING VOLUNTEERS << HERE >>

 

 

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